Actsmart Home Energy Assessment Webtool

If you are unsure or don’t know the answer to a question, or do not wish to answer a question, it can be left blank unless it has an asterisk like this * next to it. The more questions you can answer about your home, the more relevant your report will be.
Assessor's Name
Assessor's Email
Q01 Your Name
First Name
COVID-19 Screening Questions
1. Does anyone in the household have any symptoms of COVID-19, flu or colds?*
- No
- Yes
2. Has anyone in the household been in close contact with a confirmed COVID case in the past 14 days?*
- No
- Yes
3. Is anyone in the household currently in quarantine or isolation?*
- No
- Yes
4. Is anyone in the household waiting for the results of a COVID test?*
- No
- Yes
5. Has anyone in the household been at any COVID close contact locations in the ACT in the last 14 days?*
- No
- Yes
6. Has anyone in the household been in a geographical area of risk in the last 14 days? If so, where?*
(From 1 November these are the declared high-risk local government areas in other States and Territories, and all overseas countries.) Use notes field below to log any location information required.
- No
- Yes
Assessor COVID-19 Control Procedure Notes
Q02 Postcode*
A 4-digit Australian postcode
Q03 Where did you first find out about this Actsmart program?*
- Email from Actsmart
- Email from another organisation
- Social media
- Family, friends and other word of mouth
- Internet search
- Link from another website
- TV
- Radio
- Newspaper
- None of the above
Q04 What are your primary concerns in terms of energy use, efficiency and comfort in your home?
- High energy bills all year
- High energy bills in winter
- House is too cold in winter
- House is too hot in summer
- House is too draughty
- Problems with hot water system
- Improving the sustainability of my home
- Other
Q05 Do you rent or own the property*
- Renter
- Rental Property Owner
- Owner Occupier
NOTE: If you own the property but don’t live in it, some of the questions may not be relevant to you. You can skip the questions that aren’t relevant and don’t have asterisks.
Q06A Are you of Aboriginal or Torres Strait Islander descent?
Actsmart acknowledges the Ngunnawal Traditional Custodians of the ACT and Aboriginal and Torres Strait Islander peoples throughout Australia. We recognise and respect their continuous connection to lands and waters and their cultures.
- Yes
- No
Q06B Do you have any of the following concessions?
Centrelink Pensioner Concession Card, Low Income Health Care Card. (Please note, holders of these concession cards may be eligible to access additional services through other Actsmart programs. Find out more.)
- Yes
- No

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Q36 What type of cooling do you have, if any?*
Select all that apply
- No cooling
- Portable fans
- Portable reverse cycle air conditioner
- Portable evaporative cooler
- Ceiling fans
- Ducted evaporative cooling
- "Box" type reverse cycle air conditioner (window or wall mount)
- Split system reverse cycle air conditioner
- Ducted reverse cycle air conditioning
Q37 Age of cooling appliances in years
Average age of your most significant cooling appliance(s). Leave at zero if you are unable to estimate the age of the appliances.
Q38 How many months of the year do you use your cooling?
Q39 How many hours a day do you use cooling in the hotter months? (approximately)
Q40 If you have air conditioning and it has a thermostat or you check a room thermometer regularly, what temperature do you have the air conditioning set at in summer (C)?
Leave at zero if you are unsure

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Q41 Which of the following appliances are in the home?*
- Dishwasher
- Washing Machine
- Dryer
- Fridge/Freezer

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Q49 Roughly how many showers are had per week in the household?
Q50 How long would the average shower take?
Measure your time with a stopwatch/mobile phone timer
- Less than 5 minutes
- 5-10 minutes
- 10+ minutes
Q51 If the household has a bathtub, on average, how many baths are had per week?
Q53 Is it a water-saving showerhead?
To check whether you have an efficient showerhead, put a standard (9 litre) bucket in the shower, turn all other taps in the house and garden off, turn the cold tap in the shower on full, and time how long it takes for the bucket to fill. If the bucket takes less than 1 minute to fill, your showerhead is not efficient.
- Yes
- No
- Unsure

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Q63 Are there any pool / spa / water pumps at the property that you are aware of?
- Yes
- No

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Solar PV
Q64 Is there solar PV at the property that you are aware of?
- Yes
- No
Q65 Do you have access to any monitoring of the solar system?
- Inverter monitoring
- Full consumption monitoring

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To complete this assessment, it is best to have your recent bills handy, ideally covering at least one winter and one summer. This section is not mandatory, however providing as much information as possible on your usage and energy costs will ensure that your report is as relevant as possible.

If you need help finding the relevant information on your bill, you can call the Actsmart Sustainable Home Advice line on 1300 141 777 between 9 am and 5 pm on weekdays (excluding public holidays).

Detailed information on how to read your electricity and gas bills can be found on the energy made easy website.
Q66 Who is your electricity retailer?
Q67 Do you receive your bills
- Quarterly
- Monthly
- Other (if other, please divide or multiply your bill to consider monthly charges for the following questions)
Q68 What type of electricity tariff (charges) are you on?
Time-of-use means that the price of electricity changes at different times of the day (for example peak, shoulder, off peak). If you have a smart meter, you may be on a peak demand tariff. See https://www.evoenergy.com.au/residents/pricing-and-tariffs/peak-demand-tariffs for more information Note: Please select single rate if you have a dedicated controlled load or off peak circuit for hot water only.
- Single rate charge
- Time of use charge
- Peak demand tariff
- Unsure
NOTE: The webtool requires answers to all of the next four questions to provide some of your recommendations.
Q69 What was your electricity cost over winter?
To the nearest $10. Please use your quarterly bill that covers as much of winter as possible, or your bill for June, July or August if you get billed monthly.
Q70 What was your electricity cost over summer?
To the nearest $10. Please use your quarterly bill that covers as much of summer as possible, or your bill for December, January or February if you get billed monthly.
An excerpt of a bill showing where to find these figures.
Q71 Average daily usage - winter (in kWh)
Most bills show a usage graph on the second page depicting average daily usage for the past 12 months.
Q72 Average daily usage - summer (in kWh)
Most bills show a usage graph on the second page depicting average daily usage for the past 12 months.
Section complete. Thank you.
Section incomplete.
Q73 Do you have gas connected to the home?*
- Yes
- No

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Q74 Who is your gas retailer?
An excerpt of a bill showing where to find these figures.
The tool requires answers to all of the next four questions to provide some of your recommendations.
Q75 What was your gas cost over winter?
To the nearest $5. Please use your quarterly bill that covers as much of winter as possible.
Q76 What was your gas cost over summer?
To the nearest $5. Please use your quarterly bill that covers as much of summer as possible.
Q77 Average daily usage - winter (in MJ)
Most bills show a usage graph on the second page depicting average daily usage for the past 12 months.
Q78 Average daily usage - summer (in MJ)
Most bills show a usage graph on the second page depicting average daily usage for the past 12 months.
Section complete. Thank you.
Section incomplete.

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Thank you for completing the energy assessment of your home. When you click submit, you will be able to download your reports. If using the tool as a renter, the first report you'll be able to download focuses on actions your household can take. At the end of that report is a link to a second report focused on actions the owner could take. If using the tool as a rental property owner or home owner, the first report you'll be able to download focuses on actions you can take as the owner of the property. At the end of that report is a link to a second report which focuses on actions that the people living in the home can take – either your household, if you live there, or your tenants, if you have rented it out.
Copy of responses

If you would like to save a copy of the responses that you provided and have them emailed to you, please provide your email address below. We will not use your email address for any other purpose without your consent.
Copy of responses consent
- I would like to be sent a copy of my responses
Seeking your feedback

Also, we would like to email you later, to ask whether the report has helped you and to offer you further support to improve your home’s energy efficiency. You may be contacted by the ACT Environment, Planning and Sustainable Development Directorate (EPSDD), by its contractor the Australian Energy Foundation, or by other contractors engaged by EPSDD. You may opt out by unticking the box below and at any time later.

We will not use your email address for any other purpose without your consent.
Feedback consent
- I agree to be contacted in relation to this webtool and home energy efficiency
Email*
Note: Please check your spam folder if the email doesn't arrive in your inbox.
Assessor's Key Recommendations
Assessor's Key Property Owner Recommendations
Assessor Notes
Website
Phone
This field is for validation purposes and should be left unchanged.

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Home Energy Assessment Webtool

Step 1 of 17 - Your Details

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Seeking your feedback

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